Frequently Asked Questions
Everything you need to know about your 1Collectibles experience.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for limited edition apparel?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that certain exclusive drops may be exchange-only as specified on the product page.
How can I ensure I am buying the correct size?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these to a similar garment you already own for the perfect fit.
Are the items sold on 1Collectibles authentic?
Absolutely. Every piece in our collection is 100% authentic and sourced directly from authorized manufacturers or verified designers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I track my order once it has shipped?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's journey in real-time.