Returns & Exchanges

At 1Collectibles, we want you to be fully satisfied with your curated fashion finds. If your purchase doesn't meet your expectations, we offer a 30-day return window for items in their original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer labels and security tags remain intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team verifies the condition of your return, we will process your refund to the original payment method within 5-7 business days.